How Team PB can deliver for you. From small packages to oversized pallets, our dedicated distribution staff quickly and efficiently fulfil your delivery needs.

 

SHIPPING RATES

The rate charged for the shipping of your order is based on the weight and volume of your products as well as your location. Before the final checkout page, you will have the opportunity to generate an estimated cost of shipping.

For large or heavy items we currently offer a kerbside pallet drop only. For more details please call 01926 813916

 

SHIPPING TIME SCALES

Royal Mail estimate delivery between 1-3 working days, additional time should be allowed during busy periods. Courier delivery is between 1-2 working days to mainland UK, additional time may be required for highlands and islands.

 

TRACKING

Tracking details will be available on orders placed using the courier service and will be sent automatically by email.

Tracking can not be provided by Royal Mail in the event that they are used to ship your parcel.

 

COLLECTIONS

If you wish to collect an online order from our Warwickshire Showroom & Warehouse, this can be arranged. To speak to one of our team please call 01926 813916.

 

UK EXCEPTIONS

Next Working Day and Saturday delivery options are currently not available for Scottish Highlands & Islands, Isle of Man, Channel Islands and Northern Ireland.

 

RETURNS POLICY

You have 14 days, from receipt of cancellable goods, to notify us if you wish to cancel your order or exchange an item.

We cannot accept returns of Physio equipment due to hygiene reasons.

 

SPECIALIST INSTALLATION

Certain products require specialist installation. If you checkout with one of these products, one of our order sales team will be in contact to arrange the next available date for installation to take place.

 

FREE DELIVERY

Free UK mainland delivery is available on orders over £999. Conditions on delivery timescales currently apply.